Latest news on our fleet

Given the current situation of uncertainty deriving from the restrictions relating to the Covid-19 emergency, we have decided to suspend the activities of some of our ships.

Following a careful assessment of the measures contained in the Dpcm currently in force in Italy, we have decided to postpone the restarting of our ships. Guests affected by the changes will be promptly notified by their travel agencies or directly by our Contact Center.

**LAST UPDATE**
Cruises will resume on March 27, 2021 with Costa Smeralda

 

We will then resume our operations on March 27 with Costa Smeralda, which will offer guests the opportunity to discover the most beautiful Italian locations with mini cruises of 3 and 4 days, which will stop in Savona, La Spezia, Civitavecchia, Naples, Messina and Cagliari.

 

From the 2nd of May, Costa Luminosa will start cruising from Trieste to Bari, Greece and Croatia.

 

We believe that the current series of restrictive measures does not allow us to guarantee to our guests an adequate experience during shore visits and the possibility to fully explore the beauty of the destinations visited. We support and share the collective effort that Italy is making to deal with the health emergency and looks forward to return to offer its customers the best possible holiday experience.

Do you have a confirmed booking for one of the canceled cruises?

Due to the protracted emergency situation, Costa Cruises has decided to extend the voluntary suspension of its cruises.


Costa Cruises is taking steps to inform travel agents and customers affected by the changes, who will receive a voucher equivalent to what the Company has collected, as a form of greater guarantee for travelers.

 

 

Call our Cruise Experts at +39 010 4206099 or contact your Travel Agency for further information

 

 

FAQ

Does the voucher amount equal to the balance I made?

The amount of the voucher corresponds exactly to what cashed by Costa at the time of the cancellation, either the down payment or the entire balance.

Will the voucher equal the penalty amount at the time of cancellation?

No, the penalty has been cancelled. The voucher is equal to the amount cashed by Costa.

Who will the voucher be addressed to?

The voucher will be entitled to the booking holder (i.e. primary person in the booking)

Can I use the voucher on multiple bookings?

Yes, the same voucher can be used for the purchase of several new cruises until its amount is zero, and in any case within 18 months from the date of issue. It can also be used for other pre-sale services.

Is the voucher transferable?

No, the voucher is not transferable to any other person who wasn´t in the original booking

How valid is the voucher and on which departures can it be used?

The voucher can be spent within 18 months of issue for cruise bookings with return by 30 April 2022.

Does the voucher cover all the costs of the case including insurance, any visas, other?

The voucher amount depends on the amount collected by Costa at the time of cancellation. Insurance, schedule flights and Visa are excluded

If the voucher amount is higher than the total amount of the new booking, is it possible to get a refund for the residual amount? Can it be used on another booking? Is it possible to have it in the form of credit to be spent on board?

It is not possible to have a refund in cash, if the total of the new booking is less than the amount of the voucher. The new booking can be of a lower, equal or greater value than that of the voucher. In order not to lose part of the voucher you can book other new cruises or add additional services to the new booking up to covering the entire amount of the voucher. In any case, the voucher must be used until its valid is zero within 18 months from the date of issue.

Can the voucher be used on all rates?

Yes, the voucher can be used on any rate.

Can I use the voucher on a departure that I have already confirmed?

No, the voucher can only be used on new bookings.

 

Traveling around the world on a Costa ship will once again be an exciting experience,
as it has been for millions of people in over 70 years of history.

 

THE COSTA SAFETY PROTOCOL, FOR YOU

All the new safety regulations to protect your health: from online check-in to tampons for everyone, from excursions in small groups to all the other news for a peaceful cruise.

*In September first three departures (September 6, 13, 20) and Costa Diadema first departure (September 19) are reserved for guests residing in Italy. Starting from September 27, 2020, cruises will be on sale also for residents in the European countries included in Annex 20 of the Italian Prime Minister's Decree of September 7, List A and List B, namely: Austria, Belgium, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, the Czech Republic, Slovakia, Slovenia, Spain, Sweden, Hungary, Iceland, Liechtenstein, Norway, Switzerland and the United Kingdom. Should new Government Decrees or provisions on the subject be issued, Costa will immediately adapt its regulations and inform its customers.