Updates on the cancellation of fleet activities
For the first time in 70 years, we have decided to suspend the activities of our ships until the end of April.
We want to cruise again with you and we will do it as soon as the emergency ends.
Neil Palomba, Costa Cruises President.
Do you have a confirmed booking for one of the canceled cruises?
Due to the protracted emergency situation linked to the global Covid-19 pandemic and with the further introduction of containment measures (such as closing ports and restrictions on the movement of people who do not actually allow to operate), Costa Cruises has decided to extend the voluntary suspension of its cruises until April 30.
As previously communicated, the cruises currently underway are ending their current itinerary only to allow guests to disembark and return home.
Costa Cruises is taking steps to inform travel agents and customers affected by the changes, who will receive a voucher equivalent to what the Company has collected, as a form of greater guarantee for travelers.
Call our Cruise Experts at 0800.3890622 or contact your Travel Agency for further information
Read the table below for information on canceled cruises:
Last update March 25.
Costa Diadema - SUSPENDED ACTIVITY
Costa Fascinosa - SUSPENDED ACTIVITY
Costa Favolosa - SUSPENDED ACTIVITY
Costa Fortuna - SUSPENDED ACTIVITY
Costa Magica - SUSPENDED ACTIVITY
Costa Mediterranea - SUSPENDED ACTIVITY
Costa Smeralda - SUSPENDED ACTIVITY
Costa Luminosa - SUSPENDED ACTIVITY
Costa Pacifica - SUSPENDED ACTIVITY
Costa Victoria - SUSPENDED ACTIVITY
Costa Deliziosa - CRUISING
Does the voucher amount equal to the balance I made?
Will the voucher equal the penalty amount at the time of cancellation?
Who will the voucher be addressed to?
Can I use the voucher on multiple bookings?
Is the voucher transferable?
How valid is the voucher and on which departures can it be used?
Does the voucher cover all the costs of the case including insurance, any visas, other?
If the voucher amount is higher than the total amount of the new booking, is it possible to get a refund for the residual amount? Can it be used on another booking? Is it possible to have it in the form of credit to be spent on board?
Can the voucher be used on all rates?
Can I use the voucher on a departure that I have already confirmed?
Traveling around the world on a Costa ship will once again be an exciting experience,
as it has been for millions of people in over 70 years of history.