2. Conditions and Membership Information
2.1 Any individual can join the CostaClub who is at least 18 years old, has taken at least one cruise with Costa and is resident in the UK having given a UK address at the time of joining where she/he can receive Club information.
2.2 Club membership is free and can be activated by calling 0845 351 0552, visiting www.costaclub.co.uk, or filling in a registration form available on board Costa ships. If made on board, the membership request will be processed within 60 days from the end of the cruise. Once membership has been confirmed, the CostaClub Member will be sent a card with a Personal Identification Number. The Member guarantees that all information s/he has given is correct and only s/he is responsible for it. The information supplied by Members becomes part of a file used for the administration of the CostaClub. This file is managed by Costa Cruises in accordance with Law 196/2003, which guarantees its use according to the purposes outlined in the “Privacy Policy” section of these regulations.
2.3 The sending of information on the activities shown in the Privileges table and the individual knowledge of CostaClub members by Costa Cruises are fundamental essential features that are necessarily accepted by joining the club. In the case in which a Member denies his or her consent following registration, s/he will cease to belong to the programme.  

3. The CostaClub Card - Personal Identification Number – Length of Membership
3.1 After registering, each Member will receive a Personal Identification Number at the address indicated. The Personal Identification Number must always be quoted when booking cruises in order to allow the crediting of the associated points and entitlement to the privileges reserved for Club members.
3.2 The CostaClub Card displaying the Personal Identification Number will be issued to the new Member on board the ship during the first cruise after registering for the Club. The Card is in the Member’s name, is the property of Costa Cruises and has a magnetic strip. It can only be used by the cardholder as per the rules and regulations contained herein. The CostaClub Card also functions as a "credit card" for making purchases during the cruise, as an identification document (a boarding pass for entry and exit to the ship) and cabin key. (the CostaClub Card acts as a cabin key on the Costa Atlantica, Costa Concordia, Costa Fortuna, Costa Magica and Costa Mediterranea only).
3.3 CostaClub Membership lasts for three years. Membership will automatically be renewed for another three years when another Costa cruise is booked, it being understood that Members have the right to discontinue their membership of the CostaClub Programme at any time, in accordance with Article 7.11. 7.11. If no booking is made for three years, all privileges are temporarily suspended until a subsequent booking is made or at the specific request of a Member, while the number of points collected by the cardholder remains unchanged.  

4. Accumulation of points
4.1 The points constitute the basic unit of calculation used by Costa Cruises for the CostaClub.An account, to which the points are accredited, is linked to the Personal Identification Number. Members that have taken a cruise starting from 15 May 2001 accumulate their points on the basis of the number of days spent on the cruise on board the Costa ships and total expenses on board as indicated below:
· for every cruise day the Card holder has the right of accreditation of 100 points;
· for every 52 euros spent on board, excluding fractions of that amount, give the right of accreditation of 40 points.for every cruise taken in the period from 1 January 1993 to 14 May 2001 present in the Costa Crociere database a forfeit of 1,000 points will be given to Members regardless of the length of the cruise or the expenses made on board. If the cruise is not found in the Costa Cruises database, the Member has to supply documentation proving that she/he took the cruise on the dates indicated.
4.2 Concerning the expenses made on board, only those expenses made with the personal cruise card (CostaCard), supplied in the cabin and activated at the beginning of the cruise, will be valid for the accreditation of points. Furthermore, expenses added to the card in the casinos and during onboard auctions, as well as expenses on board paid for by the Member but registered on a magnetic card different from that of the Member's card, do not contribute towards the calculation of points, even if the other person is sharing the same cabin.
4.3 Members who think that they have the right to more points than shown on their account statement should send CostaClub copies of cruise tickets and receipts of payment of the onboard expenses sustained during the cruise and considered lacking. We will consider only requests received within one year of the date of departure of the cruise in question. This is to allow for the necessary checks and the calculation of the correct number of points to be credited to the Member. Requests for updating points can be made by faxing your name, surname and CostaClub card number, along with the requested documentation to CostaClub at 0207 940 3448 or sending the same information to CostaClub, Costa Crociere S.p.A., 5 Gainsford Street, London SE1 2NE.
4.4 Automatic accreditation of points is made 30 days from the end of each cruise. Members can check their account statement at our website www.costacruises.co.uk, by registering in the reserved area, or by calling 020 7940 4494. 

5. Aquamarine, Coral, Pearl and Gold Pearl Membership
There are 4 membership levels defined according to the number of points and the number of cruises taken:
AQUAMARINE: reserved for Members who have accumulated up to 2000 points
CORAL: reserved for members who have between 2001 and 5000 points
PEARL: reserved for members who have 5,001 points or more
Upgrading to the next category occurs automatically upon reaching the above thresholds. Members will receive written notification of the upgrade.

GOLD PEARL: the new CostaClub level that will come into effect on 1 November 2009.
From this date the number of points needed and cruises that have to be taken to become a member of this level will be calculated as below.
To become a Gold Pearl member the following factors will be taken into account:
1. the number of points accumulated:  at least 13,001 points
2. the cruises taken: 3 cruises must have been taken in the previous 36 months
These conditions are essential to become and remain a Gold Pearl member, otherwise, although you will keep the same number of points, you will revert to Pearl membership.
The cruises taken into account will be calculated as follows:
1. on 1 November 2009, the launch date of the new level, all those who have completed 3 cruises since November 2006 will be considered for membership. The length of their membership will be calculated based on the month of departure of the first of the 3 cruises taken (e.g. if the first of the three cruises taken was in December 2006 membership will last until 31 December 2009)
2. the system will recalculate your status based on the cruises taken in the last three years, adding and removing those who meet the requirements month by month.
 By registering on the website members can check of they are Gold Pearl members and the month that their membership of this level expires.
Any special discounts for Gold Pearl members can be used only in the period that they are members of this level and can be used for bookings that depart after their membership expires. In this case members may use the discount when they book, but once on board the cruise they may not use the associated privileges.   

6. The Privileges reserved for CostaClub Members
6.1 Members of the CostaClub have the right to a series of Privileges differentiated by category according to the Club of membership. The privileges are classified in: a) Supplementary services or status benefits and discounts on purchases on board. b) Discounts on the purchase of a Costa cruise.
6.2 Allocation of the Privileges is subject to the entry of each participating Member’s Personal Identification Number at the moment of holding or confirming cruise bookings. The order and days of allocation of the onboard Privileges may vary according to the duration of the cruise and the organisation of the ship and may not be disputed by Members.
6.3 The list of supplementary services and discounts on purchases of products or services made on board are shown in the CostaClub pampers you with never-ending personal attention guide and in the newsletters sent to Members. Costa Cruises reserves the right to change the conditions for receiving Privileges and also the content of the Privileges themselves, provided that the rights already acquired by the Members are safeguarded and that the Members are informed beforehand.
6.4 The Privileges are divided into Personal Privileges and Cabin Privileges. The Personal Privileges are reserved for the Member as an individual person. The Cabin Privileges presume the division of the privileges among all the occupants of the cabin. The presence of several Members in the same cabin does not give the right to multiple or accumulative distribution of Cabin Privileges.
6.5 The distribution of the “Privileged Boarding” and “Privileged Disembarkation” and “Preferential Boarding” and “Preferential Disembarkation” privileges may undergo variations or suspension without warning for operational reasons. These services refer exclusively to the embarkation at the beginning of the cruise and the disembarkation that precedes the end of the cruise. The Members of the Coral and Pearl Clubs that want to use the "Privilege Embarkation" service must present one of the following documents to the Customer Service desk: personal CostaClub Card; page of cruise ticket bearing Card number and Club of membership; CostaClub welcome letter bearing Card number and Club of membership. They will then be able to collect their embarkation number. For the “Privilege Disembarkation” service the Members of the Pearl category will be put in the first groups for disembarkation, operational situation of the individual stops permitting. The Gold Pearl Members wishing to use the “Preferential Boarding” service must present their cruise ticket at the Customer Service desk when boarding in order to collect their personal embarkation number. For the “Preferential Disembarkation” service, Gold Pearl Members will be put in the first groups for disembarkation, operational situation of the individual stops permitting. For the preferential disembarkation for excursions, Gold Pearl members will receive information on board. The information office on board will, in any case, be available to consider possible special requests if they are made in good time and not later than the day prior to the end of the cruise. The order of embarkation or disembarkation can vary from cruise to cruise in relation to the harbours of embarkation, the departure or arrival schedule forecast for the ship, and in accordance with security regulations and may not be disputed by Members.
6.6 The discounts on purchases made on board are granted at the moment the purchase is registered using the personal magnetic card. No discounts on goods or services purchased on board may be used in conjunction with other promotions or with the discounts for onboard purchases associated with the ProntoPrice fare when applicable. The discount on the “My Cruise” video and on the purchase of Costa Cruises books is not applicable to multiple purchases of the same product. The discount on the selected beauty and spa treatments is allotted to coincide with the opening of the wellness centres during port calls. The invitation to the complimentary dinner in the Club Restaurants is reserved for Pearl and Gold Pearl Members. The invitation does not cover the cost of drinks and is not valid for the service charge.
Gold Pearl vouchers that are used in the Photoshop (15 euros) and the Wellness Centres (30 euros) will be deducted from accounts at the end of the cruise only if the Gold Pearl Member card has been used to make the purchase.
6.7 The discounts on the purchase of a cruise is only valid on the ProntoPrice, Deal of the Day or Full Fare advertised in the Costa Cruises brochure and will be recognised directly by the travel agency at the time of holding or confirming a booking, following the compulsory entry of the Member’s Personal Identification Number. It is not possible to change a booking subsequently by entering the Member’s Personal Identification Number to obtain the discount. Commercial discounts will be applied only on the condition that the Card holder actually goes on the cruise, even if the Card holder is not present at the moment of booking.
6.8 The discount is understood to be applied to the total cost of the cabin. The discount is not applicable to the cost of flights, transfers, port taxes and land accommodation where applicable and anything else mentioned in the discount information provided.
6.9 The combinability of the discount for the purchase of a cruise with other promotions must always be checked. Members are asked to check directly with their travel agent. The discounts will be usable by Members within the limits of the places available for each departure.

Privacy Policy
Costa Cruises is thoroughly committed to guaranteeing the privacy of its customer All data regarding customers registered in the CostaClub Programme is treated by Costa Cruises, as Data Controller, according to the regulations of Legislative Decree 196/2003 - Code regarding the protection of personal data. Costa Cruises has appointed Carlo Pittis Data Supervisor in accordance with Art. 29 of Legislative Decree 196/2003. Collected data may be processed for the following purposes: (i) to guarantee members a series of advantages and privileges; (ii) the statistical use of profiles of customers/members to create products and services that are more suited to their needs; (iii) information and promotional activity regarding Costa Cruises and, with the Member's permission, promotional and commercial activities of third parties that are Costa partners. Data processing will be carried out on paper, in soft copy and telephonically, in such a way as to guarantee the privacy of data. Collected data will not be forwarded and can only be communicated for the purposes described above to the following parties: (a) persons, companies, associations or professional practices that carry out assistance and consultancy services and activities for our Company, with particular but not exclusive reference to accountancy, administrative, legal, fiscal and financial matters; (b) connected companies, companies belonging to the same Group as our Company, even those located abroad; (c) parties whose freedom to access the Data is recognised by laws and secondary regulations. The list of parties to whom your Data may be communicated is available from our Company and you can request it from our Marketing Department. Also, your data may be made available, in as much as they have been entrusted by Costa Cruises to perform certain processing functions, to both internal staff, who process the data to manage the relationship between us, and external parties, who have been assigned such duties by the Company. Data may be transferred abroad to both EU and non-EU countries, but only to companies that belong to the same Group as our company. In accordance with Article 7 of Legislative Decree 196/2003, all Members may, by sending a written request to Costa Crociere - Direzione Marketing, via XII 2 - 16121 Genova, Italy, exercise all those rights described in Article 7 of Legislative Decree 196/2003, including: the right to discover of the origin of the data as well as the logic and purposes of its processing; the deletion, transformation in anonymous form or blocking of any data processed in violation of the law, as well as the update, correction or, if requested, the addition of data; the right to oppose data processing for legitimate reasons; the right to refuse the use of data for commercial, advertising or marketing purposes.