TELECOMMUNICATIONS AT SEA, STAY CONNECTED

KEEP IN TOUCH WITH YOUR WORLD AT SEA TOO WITH THE HELP OF OUR INTERNET CONNECTION,
WI-FI AND PHONES

#WebParts.startingFromPrice 0 £

There's nothing more satisfying on holiday than being able to take a spectacular photo and share it instantly with your friends on social networks; so don't forget to bring your beloved smartphone, tablet or laptop with you! With the Wi-Fi on board (or with the computers at the Internet Point) you can also keep in touch with work – if your colleagues really can't do without you – and read your latest emails. Then afterwards, you can relax and really feel like you're on holiday.

INTERNET SERVICE

The ship's satellite connection offers round the clock internet access. You can connect to the internet using the Wi-Fi on board or at the Internet Point.
You can use Wi-Fi on your personal computer, iPad, iPhone, smartphone or on the computers at the Internet Point. The instructions to log on and the charges for the service are available once on board. You can only connect to the internet with one device at a time; the cost will be charged to your Costa card.

INTERNET POINT

To use the computers at the Internet Point, just swipe your Costa Card or follow the onscreen instructions to log on manually. The computers are not installed with Microsoft software, and you cannot connect personal devices to them, such as cameras, or download programs. There are also printers at the Internet Point that you can use for an extra charge.

WI-FI

Wi-Fi connection is available in all public areas of the ship and in all cabins. Before connecting, remember to check the connection settings on your iPad, iPhone or smartphone to get the most out of the Wi-Fi on board. We recommend not downloading videos or large files. Automatic updates on your computer, iPad or smartphone can influence connection length, speed and cost. There are often processes and programmes running on your devices that you may not be aware of. We recommend deactivating them (except for antivirus software) while you are at sea, as they could slow down your internet connection and seriously affect how much you pay.

There are two options you can choose from to connect to the internet: pay per use, for occasional browsing, or one of the different rate plans we offer.

Prices in €

Prices in US$
(for America and South America)

Prices in US$
(for Asia)

Internet browsing per minute

0,50

0,50

0,50

1 hour package

20

27

10

3 hour package

48

65

24

One-off account fee to create an account

3

3

3

On Around the World cruises, there are packages available for Wi-Fi browsing at special rates.
All prices are subject to changes and variations; you are advised to check the packages and rates once on board at the interactive stands.

3G

The systems on board (with the exception of Costa Diadema) do not support 3G technology. The satellite signal may be subject to significant interference due to bad sea/weather conditions and natural barriers, the signal may therefore be slower than on land and may not always be available.

MY COSTA MOBILE

Download the free MyCosta Mobile app to chat with family and friends on board! All you have to do is connect to the Wi-Fi on board, open the app, select "Call" or "Chat" and enter the number you want to contact. You can also use it to call some of the services on board, such as the Excursions Office. Available on the App Store and Google Play Store, the app is simple, intuitive and totally free.

TELEPHONES

The ship has a satellite telephone system that means you can make calls at sea from the comfort of your cabin. The cost of calls will be charged directly to your Costa Card. It is possible to make calls to the ship from land: the operator will connect you to the person you wish to speak to.

The ship also offers GSM connectivity for mobile phones, which allows you to call and send text messages using international roaming. Costa has agreements with two operators:


- MCP: Costa Diadema, Costa Fascinosa, Costa Fortuna, Costa neoRomantica, Costa neoRiviera, Costa Atlantica and Costa Victoria
- TELECOM: all other ships

When you connect to the ship's GSM network, your mobile phone will display the “ship name”, “901.12" or "MCP" (for MCP) or “TIM@SEA”, or “901 26” or “NOR 26” (for Telecom). GSM will switch off automatically when the ship enters a port.

We recommend getting in touch with your phone service provider before setting off, as charges for international calls can be very high and are rarely included in packages that mobile phone operators offer.

FAXES

If you would like to send a fax while on board, please ask the Front Office for more information. There is a cost for this service.